HotSchedules overview

HotSchedules is the single source for all your staff scheduling and labor management needs. HotSchedules web-based scheduling solution helps your business streamline your staff scheduling process, while providing your staff and management with effective communication and labor management tools to efficiently manage your time and labor costs.

When your business partners with HotSchedules, you're backed by our renowned HotSchedules Support Services and a dedicated advisor that guides you through every step. From set-up to training to on-going service and support, we've got you covered and have an industry leading 99% customer satisfaction rate to back it up.

Affordable cost. Best-in-class technology.

Our low monthly subscription rate allows you to "pay as you go" as we continue to provide you with the latest product upgrades, self-paced online video training, and a robust knowledge base. Your entire staff and management has access to their password protected HotSchedules account via the web or through our automated English-Spanish phone service available around the clock.

We host, service and support your HotSchedules subscription 24/7/365, with the most reliable servers and innovative technology. HotSchedules' virtualized server infrastructure features a Microsoft® Windows Server® 2008 Hyper-V running on Dell® PowerEdge® servers, and is supported by a Dell PowerVault® iSCSI storage area network (SAN). HotSchedules also runs a highly-secured, state-of-the-art SAS-70 data center.

Designed by managers for managers

Our executive team brings a combined 30 years of restaurant management, and we have specifically engineered our employee scheduling software to be implemented easily in restaurants of all sizes, or any business that schedules hourly employees.

HotSchedules' restaurant employee scheduling solutions allow businesses to:

  • Review the cost of schedules and compare projections
  • Generate printable, daily rosters for managers
  • Track week-to-day running labor cost totals
  • Eliminate unintentional overtime
  • Assist in training for labor management and cost awareness
  • Access labor information across multiple locations from anywhere in the world
  • Generate and access comprehensive sales and labor reports via the web
  • Project accurate labor costs based on a calculated average wage per department
  • Track future events that will affect the volume of your store
  • Drill down to analyze sales and labor costs organized by time-frame, labor-group and department
  • Easily track up-to-the-minute, projected and actual labor costs