HotSchedules Company Blog

Welcome to the HotSchedules blog! Browse the categories on the left for our latest news & thoughts on employee retention, labor management, etc. Please check back often as we’ll discuss a variety of topics regularly & encourage you to interact & comment.

 

Wednesday Dec 16, 2009

Labor Cost Control For The Restaurant Industry

Labor cost control is an ongoing challenge that all restaurants face. In a highly competitive market place, employee retention is necessary for sustaining a professional level of customer service. By maintaining appropriate staff levels you will also positively impact labor costs. Coming from a company with over half-a-million users and an industry leading 99% customer satisfaction rate, accurately scheduling your employees will result in a more efficient business.

Deviation from your budgeted forecast creates a variance that can increase your overall labor costs. An effective schedule, however, utilizes current staff and avoids unnecessary cost adjustments. HotSchedules maximizes a restaurant's guest service level by using past operating trends to provide insight on future staffing. Our tools give you the ability to create multiple schedule templates from which managers can select based on projected hours and costs for each shift. Effectively scheduling your staff this way will result in greater labor efficiency.

The three main factors when considering restaurant labor forecasting are:

- Cost of employment: This consists of total costs for recruiting, hiring and training of staff.

- Cost of operation: This mainly consists of payroll, overtime, bonus wages and related taxes.

- Environment work costs: Variables that take into account absenteeism and pay scale shift changes.

Integrating HotSchedules into your labor cost strategy provides an open communication portal between managers and employees, resulting in greater employee retention. In addition, monitoring your forecasts with HotSchedules creates a fast, proven ROI through reduced scheduling time and labor costs. Controlling your labor costs can be accomplished by creating an efficient schedule, and should be a first priority in your everyday business decisions.

Remember: The main goal of labor control is to attain the optimal level of staff without compromising service.

Thursday Dec 10, 2009

Restaurant Employee Scheduling and Labor Management

As every restaurant owner knows, employee payroll is one of the largest variable expenses that any business will incur, and the ability to efficiently manage employee schedules is often a tedious and time-consuming task. After a weekend in the weeds, the restaurant manager must rummage through unsorted piles of crumpled employee time-off requests, one of greater importance after the other; and somehow end-up with a schedule that satisfies the entire staff, both the kitchen and the floor. Not to mention the schedule creator must continuously monitor all labor and payroll forecasts; and once completed, it is also up to the manager to ensure that the updated work schedule is successfully communicated and easily accessible to employees. With that being said, restaurant employee scheduling shouldn’t and doesn’t have to be this difficult. 

 Recent data shows that most business managers spend at least 2.5 hours every single week dedicated to creating, updating, and managing their company's employee staff schedules. Throw in some shift-swaps, unplanned staff call-ins and high turnover rates, and it's easy to see how the best of managers can become overwhelmed and frustrated at this weekly responsibility. 

Thankfully, there is HotSchedules!

With HotSchedules, each of your restaurant employees will have access to a streamlined, easy-to-use online scheduling tool that will allow them to seamlessly communicate with managers and co-workers at the click of a button. Your employees especially will appreciate the benefits and flexibility of having a current, updated schedule always at their fingertips. HotSchedules will minimize your schedule-creating workload while providing your employees with the tools to organize and better plan their own lives. Talk about a great timesaving solution!

Our suite of restaurant workforce management solutions will help cut over-staffing costs and help your business retain the maximum amount of profit when it comes to proper payroll and cost-effectively staffing your restaurant.

With a zero-risk month-to-month subscription, there has never been a better time to start using HotSchedules. Whether you’re scheduling for 10 or 10,000, HotSchedules has the solution that will accommodate the scheduling and labor management needs of any operation. Choose from one-of-four packages to suit the size and needs of your business, and discover the benefits that HotSchedules will provide for your company and employees alike.